Phaseo - R2 Returning 503 for Buckets in WNAM – Incident details

Experiencing partially degraded performance

R2 Returning 503 for Buckets in WNAM

Resolved
Degraded performance
Started 9 days agoLasted about 8 hours

Affected

Phaseo Backend

Operational from 2:19 PM to 2:19 PM, Degraded performance from 2:19 PM to 10:16 PM

Cloudflare (API Provider)

Operational from 2:19 PM to 2:19 PM, Degraded performance from 2:19 PM to 10:16 PM

R2

Operational from 2:19 PM to 2:19 PM, Degraded performance from 2:19 PM to 10:16 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    Investigating

    Cloudflare is aware of, and is investigating, reports of R2 Buckets based in WNAM returning errors, like 503. Further updates to follow.